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30 Aug 2013

POSTED BY DJackson IN General | Aug 30th, 2013 | 446 responses

Is it Important for Recruiters to Respond to Job Applications?

By Samantha Watts.



Nothing is more frustrating for job applicants than to wait endlessly for a response on their applications. No one likes to feel ignored and when there is no response from the recruiter, applicants have no way of knowing whether their CV was considered or was it tossed into a bin. So how important is it for recruiters to respond to job applicants?


No response can lead to negative impressions: As per a survey by careerbuilder.com 44% of candidates who did not hear back from the organisation to which they sent an application, formed a negative opinion about it. 78% of those surveyed also said that they would talk about their negative experience with friends and family and 17% said that they would mention this explicitly on social media sites. In the characteristically lengthy process of getting a new job, it is natural that applicants will be disappointed by no response policies.


Dealing with follow up calls and messages: By responding to both successful and unsuccessful applications, recruiters can save themselves from the deluge of follow-up calls and emails from earnest candidates who do expect an answer. There can be several reasons for not getting a response – lost CVs, busy HR team or managers being on a leave – and not all applicants assume that they were rejected. If they get a clear ‘no’, they can move on to other options and stop contacting the concerned organisation.


To consider the core of the problem, organisations receiving stacks of CVs and applications do find it difficult to send replies on all. This is where an integrated online application system and automated response software help. Where it is not feasible to send personal response on every application, recruiters can post well written automated messages to assure candidates that their CVs have reached the right destination and will be glanced through for further action. Rejection too can be politely conveyed through such mails. What HR personnel need to remember is that indifference hurts more than refutation. 

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